Our aim at BFMA is to make the management of your facilities seamless and professional. We concentrate on managing your estate and free you up to concentrate on your business and maximize your profitability.
Our vision is to offer all of our clients flexible, innovative and tailored facility management solutions, whilst at the same time offering guaranteed budgetary adherence and exceptional customer satisfaction.
Our large and varied client base incorporates leading business in UAE market. We provide national facilities management solutions to all industry sectors, including Retail, Leisure, Commercial and Health. Our services cover multi- site estates, single site buildings, out of town premises as well as hotels and offices.
Our 24/7 Customer Service Centre manages a range of Reactive, Planned & Soft Services and our clients view the FMS team as an extension of their own facilities department.
We control a wide range of planned and reactive, hard and soft FM services, including preventive programs to meet best practice and statutory requirements.
We work open book with all of our clients, providing total transparency and reassurance with regard to expenditure and performance Our reporting solutions allow you to know exactly where you are at any given moment.
Key to our service delivery is our 24/7 web-based help desk, which enables total supply chain management encompassing performance, cost and budgetary control. Control is maintained by transparent review reporting and bespoke management feedback structured to suit your needs and your team’s requirements.
By operating and publishing a variety of key performance indicators, we ensure service levels are continuously maintained, enhanced and, if required, remedied.